Want to change the email linked to your Binance account? Maybe your old email isn't secure anymore, or you've switched to a new primary email. Whatever the reason, changing your linked email on Binance is possible, though the process is strict for security purposes.
Need a Binance account? Register a Binance account first. For managing security settings, get the Binance APP.
Prerequisites
Before changing your linked email, you need to meet these conditions:
- You can log into your current Binance account
- You can access your currently linked email (to receive verification codes)
- 2FA is enabled (Google Authenticator or similar)
- The new email hasn't been used by another Binance account
If you can no longer access the old email, the situation is more complex and requires customer support.
Standard Email Change Steps
Via Web
- Log into the Binance website
- Click the user icon in the top right, go to "Security Center"
- Find the "Email" option
- Click "Change"
- The system sends a verification code to your current old email
- Enter the code from the old email
- Enter the Google Authenticator code (if enabled)
- Enter the new email address
- The system sends a verification code to the new email
- Enter the code from the new email
- Confirm the change
Via APP
- Open the Binance APP
- Go to "Account" > "Security"
- Find the email settings
- Follow the prompts to verify both old and new email
- Confirm the change
Post-Change Security Restrictions
To prevent malicious email changes after account compromise, Binance enforces security restrictions after the change:
- Withdrawal suspension: Withdrawals may be disabled for 24–48 hours after the change
- Limited functionality: Some sensitive operations may be temporarily restricted
- Security notifications: Both old and new emails will receive change notifications
These restrictions protect your account — during the restriction period, if you discover it wasn't your doing, you still have time to take action.
When You Can't Access the Old Email
If you can't receive verification codes on your old email, you'll need to go through customer support:
Submit a Request
- On the Binance login page, select "Having trouble?"
- Explain that you need to change your email but can't access the old one
- The system will guide you through an identity verification process
Required Materials
- Your account's registered email address
- ID document used for KYC verification
- Selfie holding your ID document
- Account-related information (such as UID, recent transaction records)
Review Timeline
Support typically takes 3–7 business days to process such requests. During this time, your account may face temporary operational restrictions.
Tips for Choosing a New Email
When changing emails, we recommend choosing a more secure email service:
Recommended providers:
- Gmail: High security, supports 2FA
- Outlook/Hotmail: Good security, full-featured
- ProtonMail: End-to-end encryption, best privacy protection
New email security setup:
- Enable 2FA on the new email
- Set a strong password
- Regularly check the email's login history
- Don't log into the email on public devices
FAQ
What if I entered the wrong new email address: If you've already confirmed the change to an incorrect email, you'll need access to that wrong email to change again, or contact support.
After changing, do I log in with the new or old email: After the change is complete, use the new email to log in.
Does changing the email affect my KYC: No. KYC verification is independent of the email address — no re-verification needed.
Can one email be used for multiple Binance accounts: No. Each email can only be linked to one Binance account.
Security Reminders
- Before changing, make sure the new email is at least as secure as the old one
- Don't act on suspicious emails claiming you "need to change your email" — verify it's not phishing first
- After the change, check that other security settings are still normal
- Keep the new email's login credentials safe
Changing your linked email may seem tedious, but all these verification steps exist to protect your account. Follow the steps patiently and the process will go smoothly.